Outsourcing Relationship Assessment and Improvement Plan
All outsourcing relationships hold value and risks. Being aware of the potential risks involved and having an ability to monitor, evaluate and manage these risks is critical for any successful outsourcing relationship. Here’s what you should consider.
The decision to outsource inevitably entails an evaluation of the risks and value associated with a given sourcing approach model.
Businesses should look to maximize value while minimizing risk when engaging in an outsourcing arrangement, by considering the risk and value associated with the people, process, and sometimes the systems involved.
When risks are comparable to the value for a given activity or business process, you have reached a consideration point – outsourcing now should be considered as a viable alternative to keeping the activity or business process in-house.
When the value outweighs the risks, you have reached a decision point – the decision to outsource should be taken at this point. If the value far exceeds the risks associated with outsourcing an activity or business process – you have come to a compelling point. Organizations should be compelled to outsource by overwhelming logic alone.